Shipping Policy
Welcome to trendzbytanya.com (“we,” “us,” or “our”). This Shipping Policy provides detailed information about the shipping terms for both domestic and international orders placed on our website, trendzbytanya.com. By placing an order with us, you agree to the terms outlined below.
1. Shipping Destinations
1. Domestic Shipping: We ship orders across all states and regions in India.
2. International Shipping: We are pleased to offer worldwide shipping to various countries. However, please note that some regions may have specific restrictions or limitations on shipping due to customs regulations or local laws. If your shipping destination has any specific limitations, you will be notified at checkout.
2. Order Processing Time
Order Verification: All orders are subject to verification of payment details. Once payment is verified, your order will be processed.
Processing Time: Orders are processed within [Number of days] business days, excluding weekends and public holidays. Customized or made-to-order items may take longer to process, and this will be clearly indicated at the time of purchase.
3. Shipping Methods and Charges
Domestic Shipping Methods:
– Standard Shipping: Delivery within [5-7] business days.
– Express Shipping: Delivery within [1-3] business days.
International Shipping Methods:
– Standard International Shipping: Delivery typically within [10-20] business days, depending on the destination.
– Express International Shipping: Delivery within [5-10] business days.
Shipping Charges:
– Shipping charges vary based on the product weight, destination, and shipping method chosen. Shipping costs will be calculated and displayed at checkout before you confirm your order.
– For international shipments, customers may also be liable for customs duties, taxes, and other local charges that vary by country.
4. Delivery Timeframes
Estimated Delivery Times:
– Delivery times are estimates and not guaranteed. While we make every effort to ensure timely deliveries, we cannot control delays caused by customs clearance, courier service delays, or other unforeseen circumstances.
Delayed Delivery:
– In case of a significant delay in delivery, we will notify you promptly. If you do not receive your order within the estimated delivery timeframe, please contact our customer support.
5. International Shipping Information
Customs and Duties:
– For international orders, you are responsible for any customs duties, taxes, or fees imposed by your country’s customs office. These charges are not included in our product prices or shipping fees.
– Customs clearance procedures may delay the delivery of your order, and we are not responsible for delays due to customs.
Restrictions:
– Some products may not be available for shipping to certain countries due to legal restrictions or carrier limitations. In such cases, you will be notified at checkout.
– It is the customer’s responsibility to comply with local laws and regulations regarding the import of purchased products.
6. Order Tracking
Domestic Orders:
– Once your order has been shipped, you will receive a confirmation email with tracking details, which can be used to track the status of your delivery on our website or through the shipping carrier’s portal.
International Orders:
– International orders will also include tracking information, but please note that tracking updates may be limited once the package leaves India. Tracking availability depends on the destination country’s courier services.
7. Delivery Address and Information
Accurate Delivery Address:
– It is your responsibility to provide a complete and accurate delivery address at checkout. We cannot guarantee successful delivery if the information provided is incorrect or incomplete.
Change of Address:
– If you need to change the delivery address after placing your order, please contact our customer support immediately. We will make every effort to update the address before shipping, but changes may not be possible if the order has already been dispatched.
8. Lost or Stolen Packages
Domestic Orders:
– We are not responsible for lost or stolen packages that show as “Delivered” in the carrier’s tracking system. If your package is missing, please contact the shipping carrier directly.
International Orders:
– For international orders, once a package has cleared customs and is handed over to the local courier, responsibility for the package lies with the recipient. If your package is lost or delayed, please contact your local postal service with the tracking number provided.
9. Returns and Exchanges
Returns and exchanges are subject to our Return and Exchange Policy, which can be found on our website.
10. Contact Us
If you have any questions or concerns related to shipping, please contact our customer support team at admin@trendzbytanya.com or +91 98996 80266. We are here to assist you and ensure a smooth shopping experience.